Privacy Policy

1. Who We Are

Bohol Car Van Motorbike Rental is a vehicle rental business based in Tagbilaran City, Bohol, Philippines. We operate the website boholcarvanmotorbikerental.com and offer motorbike, car, and van rentals to local and international guests exploring Bohol and Panglao.

We are committed to protecting your privacy and processing your personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.

2. Information We Collect

We only collect information that is necessary to process your rental booking. This may include:

• Full name — to identify you and prepare the rental agreement.
• Phone number or WhatsApp number — to confirm your booking and coordinate delivery.
• Rental dates — start date and end date of your rental period.
• Vehicle preference — the type or model of vehicle you wish to rent.
• Delivery address — if you request hotel or resort delivery.

We do not collect payment card details. All payments are made in cash or via GCash directly at the time of rental.

We do not collect your email address, government ID number, or passport number through this website (though a valid ID may be required at vehicle handover per our rental policy).

3. How We Use Your Information

The personal information you provide is used exclusively for the following purposes:

• Processing and confirming your vehicle rental booking.
• Coordinating vehicle delivery and pick-up.
• Contacting you about changes, delays, or questions related to your booking.
• Complying with applicable laws and regulations in the Philippines.

We do not sell, trade, or rent your personal information to third parties. We do not use your data for unsolicited marketing.

4. Third-Party Services

Our booking process relies on the following third-party platforms. Each has its own privacy policy that governs how your data is handled on their platform:

• WhatsApp (Meta Platforms, Inc.) — Booking inquiries are submitted via WhatsApp. When you tap "Book via WhatsApp," your booking details are sent as a message through WhatsApp's platform. Meta's privacy policy applies: whatsapp.com/legal/privacy-policy
• Google Fonts — This website loads fonts from Google Fonts. Google may receive your IP address when the fonts are loaded. Google's privacy policy: policies.google.com/privacy

We do not use Google Analytics, Facebook Pixel, or other advertising tracking technologies on this website.

5. Cookies

This website does not use first-party tracking cookies or advertising cookies. Your browser may store standard technical data (such as cached fonts or page resources) to improve load speed on repeat visits — this is a normal browser behavior, not tracking.

If you click the WhatsApp booking button, you will be redirected to WhatsApp's platform, which has its own cookie and data policies.

You can control or clear cookies at any time through your browser settings without affecting your ability to use this website.

6. Data Retention

Booking details sent through WhatsApp are retained only as long as necessary to fulfil the rental service and resolve any related disputes. WhatsApp message history is subject to Meta's data retention policies.

We do not maintain a separate database of customer records beyond what is stored in our WhatsApp conversation history. Once a rental is complete and any outstanding matters are resolved, we do not actively retain your personal data.

7. Your Rights

Under the Philippine Data Privacy Act of 2012, you have the right to:

• Be informed — know what personal data we hold about you.
• Access — request a copy of the personal data we have collected from you.
• Correct — request that inaccurate information be corrected.
• Erasure or blocking — request deletion of your personal data once the rental service is complete.
• Object — object to processing of your personal data.
• Lodge a complaint — file a complaint with the National Privacy Commission (NPC) at privacy.gov.ph.

To exercise any of these rights, contact us via WhatsApp at +63 950 502 8823 and we will respond within a reasonable time frame.

8. Children's Privacy

Our rental services are intended for adults who hold a valid driver's license. We do not knowingly collect personal information from persons under the age of 18. If you believe we have inadvertently collected data from a minor, please contact us and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

Continued use of our website or services after any changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please reach out to us: